Shipping Policy

At ALALELAN, we strive to deliver your order quickly, securely, and affordably across Canada.

Processing Time

  • All orders are dispatched within 2-3 business days after payment confirmation.
  • Orders placed before 12pm EST are usually processed the same day.

Shipping Methods

  • We ship through established Canadian logistics provider known for safe and cost-effective delivery.
  • You’ll receive a tracking number by email once your order is shipped.

Estimated Delivery Times

  • Most orders arrive within 9-12 business days depending on your address.
  • During holidays and peak periods, delivery times may be slightly longer.

Shipping Fees

  • Free shipping on all orders over $100.
  • Orders under $100 are subject to a flat shipping fee of $15

Order Tracking
You can track your parcel at any time using the tracking link provided in your shipping confirmation email.

Address & Delivery Issues

  • Please double-check your shipping address during checkout. If there are any mistakes, contact us immediately at hello[@]alalelan.com so we can assist.
  • If your package is lost or delayed, notify us and we’ll help resolve the issue.

International Shipping

  • At this time, we only ship within Canada. For international inquiries, please contact us directly.

Questions?
For any shipping-related questions, reach out to us at hello[@]alalelan.com. We’re happy to help!